Assist App

The Assist App is Cinnovate's intelligent app, which turns a smartphone or tablet into a handy and reliable assistant for care professionals.

All calls from the care system intended for the care professional in question are clearly displayed in the Assist App and can be handled immediately. Verifying a call is easy, because calling, reading sensor information, and viewing camera images are integrated into the Assist App. Thanks to the Assist App, care professionals always have an up-to-date overview of the clients they are responsible for and can see which colleague has picked up a specific care call. In addition, they can easily manage sensors and profiles, which means that, in consultation with the client and their family, they can set up and manage the care system fully independently.

The Assist App offers the following features:

• handling care allerts and calls

• linking sensors to rooms

• managing sensors and scenarios

• handling video intercom calls

• placing assistance calls

• placing emergency calls

• displaying room status overviews

• calling and being called

• viewing camera images

• reporting presence and absence in the home

• selecting duty schedules

• NFC integration

• integrated telephony features

• and much more...

The advantage of a smartphone is that many care professionals are already used to using one every day. That makes the step toward using care technology easier. The Assist App is smartphone-independent. This means that, in principle, the Assist App can be installed on any smartphone, but we recommend using a smartphone that has been tested and advised by Cinnovate. Think, for example, of the Samsung XCover 7 Pro and Datalogic or Zebra devices. When the smartphone is connected via 5G, the Assist App can be used anywhere. That makes it extremely suitable for both residential and home-based care.